Terms + Conditions

 

cancellations and no shows 

Your appointment time is reserved just for you. We ask for a credit card number to hold your reservation. If less than 24-hour notice is given a cancelled fee in full amount of the service. We do recognize emergency situations, please contact Tiptop Thai Wellness (Tel.705-503-2459) at your earliest convenience.

gift certificates 

Gift certificates are good for 1 year from time of purchase. Certificates can be transferred to another guest, but expiration date remains the same and the original certificate must be turned in. Value of certificate can be applied to services or merchandise. No refunds given on certificates.

late arrival 

Arriving late will limit the time for your treatment, possibly reducing its effectiveness and your relaxation. Your treatment will end on the regular scheduled time so our next guest is not delayed. Full service charge will be applied.

additional INFORMATION 

Once your time for service/s is booked and your deposit has been verified. I'll will give you a courtesy phone call or text reminder 1-2 days before your scheduled appointment.